Currently active — taking on new diagnostics this week
Newport & South Wales businesses — response within a few hours
Last diagnostic delivered: 2 days ago
Website Diagnostic — Newport & South Wales

Why isn't your website
bringing you enquiries?

In 24–48 hours, we'll break down exactly what's costing you customers — and give you a clear plan to fix it. No jargon. Honest answers.

Delivered in 24–48 hours
Plain English — no tech talk
Refund if not useful
Built for local UK businesses
What's included

Four things you'll walk away with

Not a report full of scores and percentages. Real, specific insights about your business — written so you can act on them today.

01

Website Conversion Review

We look at your site the way a potential customer does — and show you the exact moments where they lose interest and leave without contacting you.

02

Lead Capture Analysis

We check whether your site is actually capturing the people who visit it — or letting them leave without a trace. Most businesses have no net to catch enquiries.

03

Missed Opportunities Breakdown

The three to five specific things costing you enquiries right now — things your competitors may already be doing that you're not.

04

Your Action Plan

A clear, prioritised list of what to fix, in what order, and how hard each fix is. You can action it yourself or let us do it for you.

Is this for me?

This diagnostic is for you if…

You have a website but it rarely — or never — generates a direct enquiry or booking.

You know people are visiting your site but nothing is converting into actual business.

Your site was built years ago and hasn't kept up with how people search today.

You're a local UK business — restaurant, tradesperson, salon, clinic, service provider.

You want honest answers first before spending money on anything else.

Skip it if…

This isn't for you if…

You're looking for SEO strategy, paid ads, or social media management. That's not what this covers.

You want someone to tell you your website is great. We'll be honest, not flattering.

Your website is already generating consistent, regular enquiries and you're happy with it.

Why INSYNERA

We do things differently

🎯

Built for small businesses

Not enterprise. Not startups. Local UK businesses with real customers, real pressure, and no time to waste.

💬

No agency jargon

We won't send you a report full of words you need to Google. Everything we say is plain, specific, and actionable.

📊

Real enquiries, not vanity metrics

We measure success in how many people actually contact you — not bounce rates or page views.

Fast turnaround

24–48 hours. Not a two-week wait for a slide deck you'll read once and forget.

🔒

No pressure to buy anything else

The diagnostic stands on its own. If you want us to fix what we find, we're here. If not, you still have a useful plan.

📍

Local, not faceless

Based in Newport, South Wales. When you message us, you're talking to the founder — not a call centre.

Sample output

Here's what your diagnostic looks like

This is the kind of document you'll receive — sent as a Google Doc link within 48 hours of payment. Plain language. Specific to your business. Nothing generic.

Sample diagnostic — local service business
Website Conversion Review
#1
High impact
#2
Medium impact
Lead Capture Analysis
#3
High impact
Your Action Plan — Priority Order
Quick win · 1 day
1–2 weeks

The real document includes 3–6 specific findings for your business, each with a plain-language explanation and a clear next step. Written by Mohanth, not AI-generated.

What happens after you pay
  • 01

    Stripe processes your payment securely

    You'll get an instant confirmation email from Stripe. Takes about 30 seconds.

  • 02

    We send you a short intake form

    Just your website URL, business type, and one question: what's your biggest frustration with your current site? Takes 3 minutes.

  • 03

    We do the analysis (24–48 hours)

    Mohanth personally reviews your site, not a tool or template. You're paying for a human eye on your specific business.

  • 04

    You receive your Google Doc diagnostic

    Shared directly to your email. Plain English, specific findings, prioritised action plan. Usually 600–900 words.

  • 05

    Optional: 15-min walkthrough call

    Book a free call to go through the findings together. No obligation to do anything further. Calendar link included in the doc.

If you don't find the diagnostic useful, reply to the delivery email and we'll refund you the same day. We've never had to do this — but the offer stands.

🛡️

If you don't find this useful, you pay nothing.

We're confident in what we deliver. But if you read through your diagnostic and genuinely feel it wasn't worth £49, reply to the delivery email and we'll refund you the same day. No forms, no friction. We'd rather earn your trust than keep your money — and we're a small enough company that your word means everything to us.

Get started

Find out what's stopping your enquiries

48 hours. Plain English. A real person looking at your real business. If it's not useful, you get your money back.

One-time — credited toward your project if you go ahead
£49

Full refund if not useful · No questions asked

  • Website conversion review — specific to your site
  • Lead capture analysis — are you catching enquiries?
  • 3–6 specific missed opportunities, prioritised
  • Clear action plan — what to fix and in what order
  • Written by Mohanth personally, not a template
  • Delivered as a Google Doc within 48 hours
  • Optional 15-min walkthrough call included
What happens when you click the button below
  • 💳Stripe processes your £49 payment — card, Apple Pay, or Google Pay. Takes 30 seconds.
  • 📧You'll get a confirmation email immediately, then a short form from us asking for your website URL.
  • 📋We analyse your site and send your diagnostic Google Doc within 48 hours.
  • 💬If you want to talk through the findings, book a free 15-min call. No obligation.
Get My Diagnostic — £49 →

🔒   Secure payment via Stripe  ·  Card · Apple Pay · Google Pay

You are not buying a sales call. You're buying an honest, specific analysis of your website — written by a real person, delivered in 48 hours, with a full refund if it's not useful.

Still reading?

Most businesses wait. Their competitors don't.

£49. One-time. Your money back if it's not useful. 48 hours to find out exactly what's costing you customers.

Get My Diagnostic — £49 →

Secure payment · Full refund guarantee · Delivered in 48 hours

About INSYNERA

We build systems that feed your business.

Not just a website. A complete customer acquisition system — built to turn visitors into enquiries, every day.

"We don't just build websites.
We build systems that bring enquiries."

Most local businesses have a website. Very few have a system. The difference is whether your online presence is passively sitting there — or actively turning visitors into customers every single day.

Recent work

Sites we've built for local businesses

Every project is built from scratch — no templates, no page builders. Click "View demo" to see the kind of site your business could have.

Live

Newport Plumbing & Heating

Foundation package · Delivered in 6 days · Click-to-call, WhatsApp, quote form

Live

Cardiff Restaurant

Growth package · Table booking, menu, WhatsApp orders · Live in 7 days

In progress

South Wales Hair Salon

Foundation package · Booking integration, gallery · Delivering this week

EMERGENCY PLUMBER · NEWPORT
Trades · Newport · Foundation

Plumbing & Heating

Click-to-call WhatsApp button Quote form Google Maps

5 pages. Delivered 6 days after deposit. Phone enquiries started within the first week of going live.

View demo site →
RESTAURANT · CARDIFF
Restaurant · Cardiff · Growth

Restaurant & Table Booking

Online booking Menu page WhatsApp orders Email capture

Replaces Deliveroo dependency. Direct bookings via the site within 2 weeks of going live.

View demo site →
HAIR SALON · SWANSEA
Beauty · Swansea · Foundation

Salon & Appointment Booking

Calendly booking Services + prices Gallery Instagram feed

Services, pricing, and booking in one place. Appointment requests via the site within days of launch.

View demo site →

Demo links point to insynera.com for now — replace with live client URLs as projects complete. Screenshots of real sites available on request via [email protected].

What actually happened

Two projects, honest outcomes

No inflated numbers. No vague "growth." Just what we built, what changed, and how long it took.

Business
Independent plumber — Newport, South Wales
Situation before
Website built in 2019. Not mobile-friendly. Only contact method was an email address in the footer — no form, no phone number in the header, no WhatsApp. Owner was getting calls only from word of mouth.
What we built
5-page site: Home, Services, About, Gallery, Contact. Large clickable phone number in the nav. WhatsApp floating button. Simple quote request form — name, phone, job type, message — with an instant email notification to the owner's mobile.
Timeline
Deposit paid on a Monday. Site live the following Sunday. 6 days total.
What happened
First direct enquiry via the contact form came in 5 days after going live. Owner messaged to say it was the first time a website had ever sent them a job directly. By the end of the first month they had received 4 quote requests through the site.
📸 We have a screenshot of the owner's WhatsApp message confirming the first enquiry. Available on request — we don't share it publicly without permission.
Business
Family restaurant — Cardiff city centre
Situation before
No website at all. Facebook page with inconsistent posting. All online orders went through Deliveroo at roughly 30% commission. No way to take direct table bookings — customers had to call during opening hours.
What we built
Full site with menu (PDF upload + formatted page), online table booking form with confirmation email, WhatsApp link for takeaway orders, opening hours prominently displayed, Google Maps embed, and a simple email signup for returning customers.
Timeline
7 working days from deposit to live site.
What happened
Within 2 weeks of launch, the owner reported 3 table bookings that came through the website form — customers who said they found them on Google. They also started routing regulars to order via WhatsApp directly, reducing their Deliveroo dependency for repeat orders.
📋 Outcome based on owner's account at the 30-day check-in. We keep notes from all client follow-up calls and can share a summary with serious enquiries.
How it works

From diagnostic to live in three steps

Most clients go from first conversation to live website in 10–14 days.

01

Diagnostic

We review your current website and online presence. You get a clear breakdown of what's costing you enquiries and what to fix.

£49 · 24–48 hours
02

Build

We build your complete customer system — website, lead capture, enquiry handling — in 7 working days. 50% upfront, 50% when you're happy with it.

From £599 · 7 days
03

Launch

We go live on your domain. You get a walkthrough video, 30–90 days of support, and a site that's 100% yours — no ongoing fees unless you want them.

Live · You own it
The founder
MP
Mohanth Palem
Founder & Managing Director — INSYNERA

I started INSYNERA because I kept seeing the same thing: local businesses with good products and services, losing customers every day to a website that wasn't doing its job. Not because the business was bad — but because the online setup was.

MBA from Cardiff University. Background at Cognizant and Amazon UK. I started INSYNERA to build something I actually believe in — simple, honest, effective technology for local UK businesses.

When you contact INSYNERA, you're talking to me. No call centres, no outsourced account managers. Just a straight conversation about what would actually help your business.

FAQ

Questions we hear a lot

A normal website is a digital brochure — it exists, it looks okay, and it sits there. What we build is a customer system: a website designed from the start to capture visitor details, prompt enquiries, and make it as easy as possible for someone to contact you. The difference shows up in the number of enquiries you receive each month.
You don't pay the second half until you've seen it and you're happy. We send you a preview before going live, and we include a round of revisions to get it right. If we genuinely can't get to something you're satisfied with, we'll part ways and you won't owe the remainder. We're not in the business of pushing sites out the door and disappearing.
The diagnostic takes 24–48 hours. The full build takes 7 working days from the point we receive your deposit and onboarding information. Most clients go from first conversation to live website within two weeks. We set a clear timeline at the start and stick to it.
The diagnostic is available to any UK business. The full build is available UK-wide — everything is done remotely. We're based in Newport, Wales but we work with businesses across the country.
We understand that completely and we've structured everything to remove the risk. The diagnostic is £49 with a full refund guarantee. The build is 50/50 — half upfront, half on delivery. You don't pay the second half until you've seen it live and you're happy. We're a small company that needs to earn your trust — not a big agency that can afford to lose a client.
Starter System from £599 — complete website, lead capture, WhatsApp integration, contact form, Google setup. Growth System £1,200–£1,800 adds booking integration, automated follow-up, and 60 days of support. The £49 diagnostic fee is credited toward your project if you go ahead. Monthly maintenance from £49/month if you want ongoing support.
Yes, 100%. The website is yours the moment final payment is made. No ongoing licensing fees, no holding your site hostage, no strings. Monthly maintenance is completely optional.
Ready to find out?

See exactly what's costing you customers.

Start with the £49 diagnostic. 48 hours. Plain English. Full refund if not useful.

Get My Diagnostic — £49 →

Secure via Stripe · Full refund if not useful · Delivered in 48 hours